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Warning: Keep Smoke Hood Sealed Until Use!

by Barbara 27. June 2008 09:54

Question about the product: TWO Safe Escape Fire and Smoke Hood ASE30A, Hard Case.

Q: "Is this unit still usable? I removed the smoke hood from the plastic bag because I was curious about what it looked like. I did not remove the plugs which were taped over. And I did not wear it. After I did this I wondered if the unit was all right to use. I put it into a heavy plastic storage bag and used a vacuum cleaner to remove all the air". - Thanks, Bernard.

Answer: I contacted the USA distributor. Here is his response: ""The SECURITY Label states quite clearly that once the SEAL is broken the unit is considered used. Also the Label on the actual Vacuum Sealed Bag indicates that once the sealed bag is opened that the unit is considered used and must be thrown away. These units are vacuum sealed (at the Factory under stringent monitored conditions) specifically to insure a 5 year shelf life to the unit and ALL of its contents. Once this is broken it has voided any and all expressed or implied warranty and must be immediately discarded as it is considered to be used.

We have training units which are designed specifically for training purposes available in both the ASE30A and PurifyAir 30M CE Hard Case units."

Sorry I had to give you the bad news that the warranty is voided on that unit.

Sincerely,
Barbara

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emergency preparedness | fire safety | smoke hoods